🌸 Florifications Privacy Policy

Florifications (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and SMS features.

1. Information We Collect

We may collect the following information when you use our services:

Personal Information: Name, phone number, email address, or other contact details you voluntarily provide.

SMS & Communication Data: Message content, delivery confirmations, and communication preferences (handled via Twilio).

Device & Usage Data: IP address, browser type, device information, and site activity through cookies or analytics tools.

Retailer or Vendor Data: Business name, store location, and transaction or restock activity if you are part of our pilot or network.

2. How We Use Your Information

We use your data to:

Send SMS notifications or reminders (e.g., restock alerts, promotional messages, opt-in updates).

Improve our services, website performance, and customer experience.

Provide customer support and respond to inquiries.

Comply with legal and regulatory requirements.

Analyze usage to enhance operational efficiency and reduce floral waste.

3. SMS Messaging and Opt-In

By opting into SMS alerts, you agree to receive recurring text messages from Florifications related to restocks, promotions, or updates.

Message frequency varies by participation.

Message & data rates may apply.

You may opt out at any time by replying STOP.

We use Twilio as our SMS provider; Twilio may process message data as required to deliver communications.

4. How We Share Information

We do not sell or rent personal information.
We may share limited information with:

Service Providers (e.g., Twilio, analytics, hosting) under strict confidentiality.

Retail Partners for restock coordination or customer experience improvements.

Legal Authorities if required by law or to protect our rights.

5. Data Security

We use industry-standard measures to secure your data, including encryption, access controls, and limited retention policies. However, no system is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR or CCPA), you may:

Request access, correction, or deletion of your data.

Withdraw consent or object to data processing.

Request a copy of your personal data in portable format.

To exercise these rights, contact [email protected].

7. Cookies and Tracking

We may use cookies and analytics to personalize experiences and understand traffic. You can manage or disable cookies in your browser settings.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with a new effective date.

10. Contact Us

For privacy concerns or data requests, please contact:
📧 [email protected]
📍 Florifications, LLC — Florida, USA